Support

I purchased the game from Google Play but it is not letting me download it and asks me to purchase it again

All download and billing-related problems should be raised directly with Google Play as this has nothing to do with the game itself. Google handles our game’s sale and distribution.
However, some of our players have reported success by clearing Google Play’s cache and data files. Please follow the instructions below.
– On your Android phone or tablet, open your Settings app
– Tap “Apps and Notifications”
– Tap “Download Manager”. If you don’t see it, tap “See All Apps” or “App info”
– Open Google Play Services
– Tap “Storage”, and then “Clear Cache”
– Tap “Clear Storage”, and then “Clear all data”, followed by “OK”
– Restarting the device
– Returning to the game’s store page
At this point it should allow you to properly download the game.

Should the issue persist despite following the above instructions, please use these Google Play Help links to try to find a solution to your problem:
https://support.google.com/googleplay/answer/7513003
https://support.google.com/googleplay/answer/7512202

Visit our FAQ

Our FAQ covers general and technical questions about our games on mobile and tablet devices, PC and Nintendo Switch. It could be that the answers you’re looking are already available, so we advise you to look there first.

Frequently Asked Questions

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