Support

I’ve already bought The Game of Life 2 and some content on platform X. Do I have to buy them again on platform Y?

You will have to purchase The Game of Life 2 on the new platform, but we will process transfers of any in-app purchases made on the old platform to the new. Simply get in touch with us via our support form and include the following attachments in your submission:

  • Invoice or receipt of your The Game of Life 2 purchases from both platforms. These documents are generally sent to you via email by Google or Apple and must include the order number. A bank statement with proof of payment cannot be accepted as it does not include the information necessary.
  • Invoice or receipt of the in-app purchase(s).

 

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Our FAQ covers general and technical questions about our games on mobile and tablet devices, PC and Nintendo Switch. It could be that the answers you’re looking are already available, so we advise you to look there first.

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