fbpx

Support

I’ve already bought The Game of Life 2 and some content on platform X. Do I have to buy them again on platform Y?

(The following information applies to purchases of The Game of Life 2 and its content on mobile platforms only).


You will have to purchase The Game of Life 2 on the new platform, but we will process transfers of any in-app purchases made on the old platform to the new. Simply get in touch with us via our support form and include the following attachments in your submission:

  • Invoice or receipt of your The Game of Life 2 purchases from both platforms. These documents are generally sent to you via email by Google or Apple and must include the order number. A bank statement with proof of payment cannot be accepted as it does not include the necessary information.
  • Invoice or receipt of the in-app purchase(s).

 

Visit our FAQ

Our FAQ covers general and technical questions about our games on mobile and tablet devices, PC and Nintendo Switch. It could be that the answers you’re looking are already available, so we advise you to look there first.

Frequently Asked Questions

Subscribe to the Marmalade Game Studio Newsletter!

Stay up to date with special offers, new releases, competitions and more

The personal data provided by you will be managed according to the information included in our Privacy Policy.
>