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My previously purchased content is locked!

If you are using an Android device, please do the following:
1. Make sure that you are using the exact same Google account used to purchase the in-app content
2. Make a note of your exact purchases by checking your Google Play order history. It is particularly important to note whether you purchased individual Commanders or Arenas, Packs or Bundles or the Super Collection
3. Open BATTLESHIP, navigate to the Shop and tap the “buy” button located right by the content you previously purchased. This will force a connection to the Google Play Store and unlock the content without charging you again.
Please make sure to only attempt to unlock the exact content that you own. If you purchased the Super Collection or one of the Bundles/Packs do not try to unlock the Commanders/Arenas one by one or Google will charge you.

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Our FAQ covers general and technical questions about our games on mobile and tablet devices, PC and Nintendo Switch. It could be that the answers you’re looking are already available, so we advise you to look there first.

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