Please make sure that all players have the latest version of the game installed before trying to play together. You can check which version you are running on the game’s Settings menu. If the issue persists, send us a support request via this page.
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Our FAQ covers general and technical questions about our games on mobile and tablet devices, PC and Nintendo Switch. It could be that the answers you’re looking are already available, so we advise you to look there first.Frequently Asked Questions